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Added GM Ticket support on the DB

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This commit is contained in:
Jordan Maxwell 2016-08-18 22:58:09 -05:00
parent 38014f8a16
commit d7166cadc0
3 changed files with 171 additions and 8 deletions
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161
FFXIVClassic Map Server/Database.cs
View file

@ -10,6 +10,7 @@ using FFXIVClassic_Map_Server.packets.send.player;
using FFXIVClassic_Map_Server.dataobjects; using FFXIVClassic_Map_Server.dataobjects;
using FFXIVClassic_Map_Server.Actors; using FFXIVClassic_Map_Server.Actors;
using FFXIVClassic_Map_Server.actors.chara.player; using FFXIVClassic_Map_Server.actors.chara.player;
using FFXIVClassic_Map_Server.packets.receive.supportdesk;
namespace FFXIVClassic_Map_Server namespace FFXIVClassic_Map_Server
{ {
@ -1246,6 +1247,166 @@ namespace FFXIVClassic_Map_Server
return cheevosPacket.BuildPacket(player.actorId); return cheevosPacket.BuildPacket(player.actorId);
} }
public static void SaveSupportTicket(GMSupportTicketPacket gmTicket)
{
string query;
MySqlCommand cmd;
using (MySqlConnection conn = new MySqlConnection(String.Format("Server={0}; Port={1}; Database={2}; UID={3}; Password={4}", ConfigConstants.DATABASE_HOST, ConfigConstants.DATABASE_PORT, ConfigConstants.DATABASE_NAME, ConfigConstants.DATABASE_USERNAME, ConfigConstants.DATABASE_PASSWORD)))
{
try
{
conn.Open();
query = @"
INSERT INTO supportdesk_tickets
(id, title, body, langCode)
VALUES
(@id, @title, @body, @langCode)
ON DUPLICATE KEY UPDATE
questData = @questData, questFlags = @questFlags
";
cmd = new MySqlCommand(query, conn);
cmd.Parameters.AddWithValue("@id", gmTicket.ticketIssueIndex);
cmd.Parameters.AddWithValue("@title", gmTicket.ticketTitle);
cmd.Parameters.AddWithValue("@body", gmTicket.ticketBody);
cmd.Parameters.AddWithValue("@langCode", gmTicket.langCode);
cmd.ExecuteNonQuery();
}
catch (MySqlException e)
{
Program.Log.Error(e.ToString());
}
finally
{
conn.Dispose();
}
}
}
public static string[] getFAQNames(uint lanCode=1)
{
string[] faqs = null;
List<string> raw = new List<string>();
using (MySqlConnection conn = new MySqlConnection(String.Format("Server={0}; Port={1}; Database={2}; UID={3}; Password={4}", ConfigConstants.DATABASE_HOST, ConfigConstants.DATABASE_PORT, ConfigConstants.DATABASE_NAME, ConfigConstants.DATABASE_USERNAME, ConfigConstants.DATABASE_PASSWORD)))
{
try
{
conn.Open();
string query = @"
SELECT
id,
label,
sort,
FROM supportdesk_faqs
ORDER BY sort";
MySqlCommand cmd = new MySqlCommand(query, conn);
using (MySqlDataReader reader = cmd.ExecuteReader())
{
while (reader.Read())
{
uint id = reader.GetUInt32(0);
string label = reader.GetString(1);
raw.Add(label);
}
}
}
catch (MySqlException e)
{
Program.Log.Error(e.ToString());
}
finally
{
conn.Dispose();
faqs = raw.ToArray();
}
}
return faqs;
}
public static string getFAQBody(uint id, uint lanCode=1)
{
string body = string.Empty;
using (MySqlConnection conn = new MySqlConnection(String.Format("Server={0}; Port={1}; Database={2}; UID={3}; Password={4}", ConfigConstants.DATABASE_HOST, ConfigConstants.DATABASE_PORT, ConfigConstants.DATABASE_NAME, ConfigConstants.DATABASE_USERNAME, ConfigConstants.DATABASE_PASSWORD)))
{
try
{
conn.Open();
string query = @"
SELECT
body
FROM supportdesk_faqs
WHERE id=" + id;
MySqlCommand cmd = new MySqlCommand(query, conn);
using (MySqlDataReader reader = cmd.ExecuteReader())
{
while (reader.Read())
{
body = reader.GetString(2);
}
}
}
catch (MySqlException e)
{
Program.Log.Error(e.ToString());
}
finally
{
conn.Dispose();
}
}
return body;
}
public static string[] getIssues(uint lanCode = 1)
{
string[] issues = null;
List<string> raw = new List<string>();
using (MySqlConnection conn = new MySqlConnection(String.Format("Server={0}; Port={1}; Database={2}; UID={3}; Password={4}", ConfigConstants.DATABASE_HOST, ConfigConstants.DATABASE_PORT, ConfigConstants.DATABASE_NAME, ConfigConstants.DATABASE_USERNAME, ConfigConstants.DATABASE_PASSWORD)))
{
try
{
conn.Open();
string query = @"
SELECT
id,
title,
sort,
FROM supportdesk_issues
ORDER BY sort";
MySqlCommand cmd = new MySqlCommand(query, conn);
using (MySqlDataReader reader = cmd.ExecuteReader())
{
while (reader.Read())
{
uint id = reader.GetUInt32(0);
string label = reader.GetString(1);
raw.Add(label);
}
}
}
catch (MySqlException e)
{
Program.Log.Error(e.ToString());
}
finally
{
conn.Dispose();
issues = raw.ToArray();
}
}
return issues;
}
} }
} }

1
FFXIVClassic Map Server/FFXIVClassic Map Server.csproj
View file

@ -123,6 +123,7 @@
<Compile Include="lua\LuaNpc.cs" /> <Compile Include="lua\LuaNpc.cs" />
<Compile Include="lua\LuaPlayer.cs" /> <Compile Include="lua\LuaPlayer.cs" />
<Compile Include="lua\LuaScript.cs" /> <Compile Include="lua\LuaScript.cs" />
<Compile Include="managers\SupportDeskManager.cs" />
<Compile Include="PacketProcessor.cs" /> <Compile Include="PacketProcessor.cs" />
<Compile Include="packets\BasePacket.cs" /> <Compile Include="packets\BasePacket.cs" />
<Compile Include="packets\receive\ChatMessagePacket.cs" /> <Compile Include="packets\receive\ChatMessagePacket.cs" />

9
FFXIVClassic Map Server/PacketProcessor.cs
View file

@ -374,17 +374,17 @@ namespace FFXIVClassic_Map_Server
//Request for FAQ/Info List //Request for FAQ/Info List
case 0x01D0: case 0x01D0:
FaqListRequestPacket faqRequest = new FaqListRequestPacket(subpacket.data); FaqListRequestPacket faqRequest = new FaqListRequestPacket(subpacket.data);
client.QueuePacket(BasePacket.CreatePacket(FaqListResponsePacket.BuildPacket(player.actorID, new string[] { "Testing FAQ1", "Coded style!" }), true, false)); client.QueuePacket(BasePacket.CreatePacket(FaqListResponsePacket.BuildPacket(player.actorID, Database.getFAQNames(faqRequest.langCode)), true, false));
break; break;
//Request for body of a faq/info selection //Request for body of a faq/info selection
case 0x01D1: case 0x01D1:
FaqBodyRequestPacket faqBodyRequest = new FaqBodyRequestPacket(subpacket.data); FaqBodyRequestPacket faqBodyRequest = new FaqBodyRequestPacket(subpacket.data);
client.QueuePacket(BasePacket.CreatePacket(FaqBodyResponsePacket.BuildPacket(player.actorID, "HERE IS A GIANT BODY. Nothing else to say!"), true, false)); client.QueuePacket(BasePacket.CreatePacket(FaqBodyResponsePacket.BuildPacket(player.actorID, Database.getFAQBody(faqBodyRequest.faqIndex, faqBodyRequest.langCode)), true, false));
break; break;
//Request issue list //Request issue list
case 0x01D2: case 0x01D2:
GMTicketIssuesRequestPacket issuesRequest = new GMTicketIssuesRequestPacket(subpacket.data); GMTicketIssuesRequestPacket issuesRequest = new GMTicketIssuesRequestPacket(subpacket.data);
client.QueuePacket(BasePacket.CreatePacket(IssueListResponsePacket.BuildPacket(player.actorID, new string[] { "Test1", "Test2", "Test3", "Test4", "Test5" }), true, false)); client.QueuePacket(BasePacket.CreatePacket(IssueListResponsePacket.BuildPacket(player.actorID, Database.getIssues(issuesRequest.langCode)), true, false));
break; break;
//Request if GM ticket exists //Request if GM ticket exists
case 0x01D3: case 0x01D3:
@ -392,12 +392,13 @@ namespace FFXIVClassic_Map_Server
break; break;
//Request for GM response message //Request for GM response message
case 0x01D4: case 0x01D4:
client.QueuePacket(BasePacket.CreatePacket(GMTicketPacket.BuildPacket(player.actorID, "This is a GM Ticket Title", "This is a GM Ticket Body."), true, false)); client.QueuePacket(BasePacket.CreatePacket(GMTicketPacket.BuildPacket(player.actorID, "Ticket Title", "Enter your Help request here."), true, false));
break; break;
//GM Ticket Sent //GM Ticket Sent
case 0x01D5: case 0x01D5:
GMSupportTicketPacket gmTicket = new GMSupportTicketPacket(subpacket.data); GMSupportTicketPacket gmTicket = new GMSupportTicketPacket(subpacket.data);
Program.Log.Info("Got GM Ticket: \n" + gmTicket.ticketTitle + "\n" + gmTicket.ticketBody); Program.Log.Info("Got GM Ticket: \n" + gmTicket.ticketTitle + "\n" + gmTicket.ticketBody);
Database.SaveSupportTicket(gmTicket);
client.QueuePacket(BasePacket.CreatePacket(GMTicketSentResponsePacket.BuildPacket(player.actorID, true), true, false)); client.QueuePacket(BasePacket.CreatePacket(GMTicketSentResponsePacket.BuildPacket(player.actorID, true), true, false));
break; break;
//Request to end ticket //Request to end ticket